2023 Q1 Employee of the Quarter

We believe in recognizing and acknowledging the growth and hard work our team has shown. To do this, we began a program within the office we call KUDOS+. Our team is able to give praise and acknowledge exemplary work by their teammates throughout the quarter. At the end, the teammate with the most KUDOS+ given by their team is appointed the teammate of the quarter. Kayla, our Patient Educator and Administrator-in-Training is our first quarter teammate of the Quarter for 2023. We had the opportunity to sit down and learn more about what makes her an outstanding employee.

What is your schooling, background, and experience?

• I started with Jacksonville Nephrology in 2019 after declaring my major and have held nearly every position here through these past four years. In April of 2021, I graduated with my Bachelor's Degree in Healthcare Administration (BHA) from the University of North Florida. I am hoping to pursue a Master's degree in the future.

What are your hobbies and interests outside of work?

• Outside of work, I love to read, crochet, garden, and spend time with my loved ones, especially my niece and nephew. My friends and family truly are the light of my life.

What got you interested in healthcare?

• Since I was a little girl, I knew I wanted to help people in some way. I knew I wasn’t one to be a doctor, so healthcare administration appealed to me the most. I would be able to make appointments smoother, procedures easier, and policies more patient-oriented.

What are your passions? What drives and motivates you?

• I enjoy teaching others and helping them grow. Everyday presents a new opportunity to learn and be a better version of yourself. I want to be better than the person I was yesterday.

Do you have any special certifications or achievements? If so, what are they?

• I am a Notary Public in the State of Florida.

Do you have any other fun facts about yourself you’d like your team and our patients to know?

• I love to cook and share my meals and creations with others. My garlic bread has put marriages in jeopardy. I also love all things paranormal and macabre. 

What do you enjoy most about being part of the team?

• I truly love the opportunities given here. Opportunities to learn from failures, grow into new positions, foster growth in others, and explore all areas of interest within the practice. I also love the events, games, and challenges presented to us. There is always something fun going on in the office. 

​We are so thankful to have Kayla on our team, empowering our patients every day. Way to grow, Kayla!