The front desk team here at Jacksonville Nephrology does it all. Not only are they the first and last faces you see in the office, they are a well-oiled machine to make all of your visits and interactions smooth and efficient. They have a variety of responsibilities and a broad knowledge base that make them an invaluable asset as a part of your care team. You can often find our team multitasking with phone calls, chart notes, and handling interactions within the office.
This part of the team is responsible for all aspects of the appointment process. This includes, but is not limited to, scheduling, retrieving lab and imaging results, processing new patient and outgoing referrals, and checking insurance and referral authorization status. Additionally, they are responsible for coordinating tasks associated with Dr. Munjal’s rounding outside of the clinic. Our front desk team handles most communications for the office including faxes, voicemails, emails, and other practices and providers.
Beyond this, our front desk team is the first line of defense when protecting your health information. HIPAA’s Privacy Rule sets strict standards and guidelines for the uses of patients’ health information. They work hard to maintain those standards by requiring annual reviews of HIPAA compliant contacts and all contact information (including all phone numbers on file, and mailing and email addresses), screening callers for HIPAA authorization, and other standard privacy protocol. They also frequently sanitize the waiting area and ensure safe social distancing practices within the waiting room.
Thank you to our front desk team for all that you do! We are so grateful for your hard-work and dedication.
Summer has arrived! Summer in Florida comes with relaxation and a plethora of fun activities and events. However, it also comes with many risks to be aware of and proactive in avoiding.
We hope you have a fun-filled summer! As always, stay safe!
6 water safety tips to help save a life this summer. American Red Cross. (n.d.). Retrieved June 23, 2022, from https://www.redcross.org/about-us/news-and-events/news/2021/6-water-safety-tips-to-help-save-a-life-this-summer.html
Ask the expert: Does a high SPF protect my skin better? The Skin Cancer Foundation. (2022, March 26). Retrieved June 22, 2022, from https://www.skincancer.org/blog/ask-the-expert-does-a-high-spf-protect-my-skin-better/
Centers for Disease Control and Prevention. (2017, September 1). Warning signs and symptoms of heat-related illness. Centers for Disease Control and Prevention. Retrieved June 22, 2022, from https://www.cdc.gov/disasters/extremeheat/warning.html
Kanuckel, A. (2022, May 17). 10 insect-repelling plants that are known to keep the bugs away. Farmers' Almanac. Retrieved June 22, 2022, from https://www.farmersalmanac.com/what-to-plant-to-keep-bugs-away-24734
US Department of Commerce, N. O. A. A. (2021, July 13). How to avoid getting caught in a rip current. National Weather Service. Retrieved June 23, 2022, from https://www.weather.gov/safety/ripcurrent
Hurricane season (June 1- Nov 30, 2022) is upon us. It’s important to be prepared if or when disaster strikes. Florida Governor Ron DeSantis signed a sales tax relief package into law that extends the Disaster Preparedness Sales Tax Holiday from 10 to 14 days (May 28- June 10, 2022). This package includes pet, household, and survival supplies. The price ranges for tax relief on these products are listed below. More information and advice for preparing for hurricane season can be found here:
In addition to basic food and household supplies, it is important to have an emergency supply of prescription medications. We recommend that there is at least 2 to 3 weeks worth of all medications on hand in an emergency preparedness kit. A great way to store these are with pill bags or resealable plastic bags. The prescription name, dosage, frequency, and expiration date can be written on the front of the bag for ease of identification. Please contact your pharmacy for timely refills of your medications.
For those who may want or need to evacuate or do not feel comfortable traveling to our office, we will be continuing to offer virtual visits. The virtual visit coverage under the COVID-19 Public Health Emergency has been extended through July 15th, 2022 for Medicare patients. For commercial insurance, please contact your insurance carrier to inquire about virtual visit coverage under your plan’s contract. This is subject to change as more information is released.
As always, stay safe!
Florida Dept. of Revenue - Home. Florida Department of Revenue. (n.d.). Retrieved June 6, 2022, from https://floridarevenue.com/DisasterPrep/Pages/default.aspx
Home. FloridaDisaster.org. (n.d.). Retrieved June 6, 2022, from https://www.floridadisaster.org/
Renewal of determination that a public health emergency exists. Renewal of Determination That A Public Health Emergency Exists. (n.d.). Retrieved June 6, 2022, from https://aspr.hhs.gov/legal/PHE/Pages/COVID19-12Apr2022.aspx
About The Bean
The Bean is a blog on a mission to share valuable information in the world of Nephrology. We believe in empowering through education and The Bean is a great place to find resources and information on topics related to high blood pressure, kidney disease, dialysis and topics that enhance the kidney minded lifestyle. Enjoy and be sure to subscribe!