2023 Q3 Employee of the Quarter- In'Dia

We believe in recognizing and acknowledging the growth and hard work our team has shown. To do this, we began a program within the office we call KUDOS+. Our team is able to give praise and acknowledge exemplary work by their teammates throughout the quarter. At the end, the teammate with the most KUDOS+ given by their team is appointed the teammate of the quarter. In'Dia, one of our fabulous Front Desk Coordinators,  is our third quarter Teammate of the Quarter for 2023. We had the opportunity to sit down and learn more about what makes her an outstanding employee
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What is your schooling, background, and experience?
Currently enrolled at St Johns River State College for a Bachelor's Degree in Healthcare Administration.

What are your hobbies and interests outside of work?
My hobbies are roller skating with my family and other family fun activities. I have also always been interested in science and how things work. 

What got you interested in healthcare?
My interest in healthcare comes from seeing my loved ones feeling hopeless because they don't know where to turn for help or what is available to them when it comes to needing healthcare services. I always wanted to be a doctor because I thought that was the only way to change the world of healthcare for the better. As I grew in my healthcare profession, I went from being a certified nurses assistant while going to school for nursing to becoming interested in healthcare administration. By working in a healthcare environment, I learned more about the other important roles that influence the advancement of healthcare. Because of my journey through healthcare, I am happy to educate as many people who are in need who may not fully understand what their insurance can do for them or how their care team can assist them to reach their goal to better health. 

What are your passions? What drives and motivates you?
My passion has always been to see others win and to help them as much as I can to reach their personal goals. I appreciate being informative so that I am able to lead others to becoming a better version of themselves. It is also important to me to do the same for myself so that I am able to continue to do so for others. My family motivates me to stay strong and diligent in making a better life for them. I want to be a good example for my kids and any other child that God places in my path.

Do you have any special certifications or achievements? If so, what are they?
I am a licensed Certified Nursing Assistant (CNA).

Do you have any other fun facts about yourself you’d like your team and our patients to know?
I love all things surrounding being creative. I enjoy using a variety of outlets to express myself like singing, dancing, and drawing. I also love making fun videos with my children and family. 

What do you enjoy most about being part of the team?
I appreciate being a part of a team of healthcare professionals who all share the same passion for helping others (patients and teammates alike), who strive for personal and professional growth, and who unselfishly share experiences and honest opinions to help each develop into a better team with no judgment. I appreciate a team that meets the individual where they are and speaks to them in their learning style. 

Way to grow, In'Dia! Thank you for your contributions to our team and patients. Your passion for others shines in all that you do!