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THE BEAN:
Kidney Empowerment

Demographics: What are They and Why are They Important?

1/26/2023

 
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Your demographic information is a vital part of your care. It is protected by HIPAA and therefore cannot be shared or altered without patient consent. 

What is considered demographic information?
  • Name
  • Date of Birth (DoB)
  • Address
  • Phone Number(s)
  • Email address(es)
  • Insurance information
  • Race
  • Ethnicity
  • Gender

Why is it important?
Demographic information is vital for medical billing, insurance, communications, and patient identification. Out-of-date demographic information can lead to:
  • Missed appointments due to failed reminder calls
  • Insurances being unable to pay for appointments
  • Missed statements and letters from our office that may contain sensitive information
  • Missed information or inability to leave voicemails regarding medical questions or updates from your physician

How you can update your information:
  • In-office with our annual chart review or new patient paperwork
  • Download the paperwork from our website to mail in or bring at your next appointment (https://www.jaxnephrology.com/patient-forms.html) 
  • Through the patient portal (view only on the Healow App) (https://mycw28.eclinicalweb.com/portal2741/jsp/100mp/login_otp.jsp)
  • Call our office at (904) 260-9898
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We try to update this information on an annual basis. You can review our previous post on HIPAA (Be HIP(PA) and Know Your Rights) to learn how we protect your information. If you have questions, concerns, or any changes in the new year, please do not hesitate to call our office. 

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    About The Bean 

    The Bean is a blog on a mission to share valuable information in the world of Nephrology.  We believe in empowering through education and The Bean is a great place to find resources and information on topics related to high blood pressure, kidney disease, dialysis, and topics that enhance the kidney minded lifestyle.    Enjoy and be sure to subscribe!

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13241 Bartram Park Blvd., Suite 305
Jacksonville, FL  32258
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Tel: (904) 260-9898
​Fax: (904) 260-9891
Interested in joining our team?  Jacksonville Nephrology is dedicated to compassionate patient care through teaching and giving our team the tools needed to go above and beyond.  Learn more about current openings.  Learn More​
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Empowering Through Education.

  • Home
  • Your Team
  • How We Help
    • Dialysis
    • Hyperkalemia
    • Hypertension
    • Hyponatremia
    • Kidney Disease
    • Nutrition
    • Proteinuria
    • Remote Patient Monitoring
    • Transplant Managment
    • Community Connections
  • Dialysis
  • Resources
    • Patient Forms
    • Book List
  • Online Access
    • Connect Health Tracker
    • Healow App
    • Patient Portal
  • Contact Us
  • The Bean