How to See Dr. Munjal: The Referral Process

By: Kayla Holmes

Beginning the process of seeing a specialist and establishing care can be daunting. We are here to help and make the process as smooth as possible. 

I’m concerned about my kidney function. How soon can I be seen?
Our goal is to see New Patients within 1-2 weeks of receiving an appointment request. However, this is not always possible. We keep an up-to-date callback list in order to move appointments within our goal time frame. 

Do I need a referral?
Formal referrals are not required for some insurances and policies. We use the term to encompass the process of establishing communication with another provider or office and the documentation that is most helpful to facilitate a productive appointment. Formal referrals with referral authorizations are only required in certain circumstances based on the individual insurance policy. If you are unsure if a referral is required, please contact your insurance carrier for more information.

What documents are needed for my first appointment?
The information needed to facilitate the most productive appointment includes, but is not limited to:

• Most recent labs (basic/comprehensive metabolic panel, renal function panel, urine studies, etc.)
• Insurance information (including referral authorization if required)
• Demographic information (name, address, phone number, date of birth, email address, etc.)
• Most recent progress notes from primary care or referring specialty provider

How do I get the necessary documents to your office?
Obtaining lab results and other information pertinent to the appointment is preferred to make your appointment run smoothly and efficiently. There are a few ways to go about sending information over:

• Call the facility or provider that suggested an appointment with an nephrologist and request that the most recent progress notes and lab results be faxed to us at (904) 260-9891. 
• Sign an authorization to release medical records and we can fax the request for you
• Bring a physical copy of records with you to your appointment and we can scan them into your chart

We will work with you every step of the way to ensure that you are prepared for your appointment and can be seen in a timely manner. If you have any questions or concerns regarding the referral process or how to see Dr. Munjal, please feel free to reach out to our office.

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