Technology at Jacksonville Nephrology

At Jacksonville Nephrology, we work to utilize technology as much as possible. We believe that it provides secure, efficient care with a large number of benefits to patients and providers alike. 

Ease of Access: The increase of technological developments and usage has also greatly increased the accessibility of pertinent information, leading to more efficient and effective care.  

• Downloadable and fillable paperwork 
• Information-dense website for all things kidneys
• Patient Portal 
  • Lab results and reports
  • Medication lists
  • Communications with the office
  • Health Trackers
  • Visit Summaries
• Email, text, and call reminders for appointments
• Electronic access to multiple laboratories and hospitals
• Healow Insights: using the Health Information Exchange to grant and gain access to patient records to/from authorized providers within the network
• Electronic prescriptions: by requesting an electronic prescription through the pharmacy, we are more accurately and efficiently able to respond to prescription refills and authorizations. 

Security: Our top priority is keeping your information safe. To do this, we have a number of security measures in place to ensure that your data is secure and utilized appropriately. Here are a few ways that we keep your information secure:

• Verifying providers and secure fax numbers before transmission
• No credit card information kept on file
• Only sharing information with verified patient contact information
  • Including HIPAA compliant contacts, required to be updated annually
• Third-party software providers are up-to-date with security enhancements and abide by HIPAA rules and regulations

Technology can be one of our greatest tools in our toolbox. We can utilize it in a myriad of ways to benefit our patients and provide next-level care. As always, stay safe and healthy!